Netsanity Apple iOS Profile Removal Guide
Occasionally it may be necessary to remove the Netsanity profile from an Apple device.
- Accidental deletion of the device from the dashboard.
- Network issues or device inactivity have resulted in the device loosing communication with our servers.
- You wish to remove the profile so you can set up a new device.
- You have elected to discontinue service with Netsanity.
Step 1 - Locate the Settings "gear icon" on your home screen and launch it by tapping it.
Step 2 - Scroll Down to "General" and activate that sub-menu by tapping it
Step 3 - Scroll down to Device Management.
Step 4 - tap Netsanity Profile
Step 5 - Tap the red "Remove Management" button at the bottom.
Step 6 - Enter the device passcode if set. [This is the passcode you use to unlock the screen on the device.] If there is no passcode set, you will not see the screen below.
Step 7 - You will see a spinning icon at the top of the screen indicating the device profile is being removed, and the device is attempting to checkout with our servers.
Once successful you should see the following screen.
Finished. You may now re-enroll the device if needed.
Last modified / checked 07/06/2020