Initial Apple iOS 12.2 or Later Activation for iPhones via SMS delivery

These directions are generally similar whether or not you activate initially or later on when you are a customer. The video and screenshots may reference signup screens which you may not be using after initial activation.

Please use the following guide if you are enrolling an Apple iPhone with SMS. You will receive a text sent to the device for enrollment. 


*Starting with iOS 12.2, Apple has released a new way to install profiles. There is one extra step that is now required. See the updated video below and read below for new process on profile installation.

Watch our 1-minute Activation Video for your iPhone (works for any SMS capable iOS devices 12.2+).


Install a configuration profile on your iPhone or iPad

Learn how to install a profile in iOS 12.2 or later.

When you download a configuration profile from a website or an email message in iOS 12.2 or later, including profiles to enroll in Mobile Device Management, you need to go to the Settings app to install it.

Install a profile

After you download a profile,* you’ll see the message "Profile Downloaded". To install the profile, follow these steps:

  1. Open the Settings app.
  2. Tap Profile Downloaded.
  3. Tap Install in the upper-right corner, then follow the onscreen instructions. 

Device Activation is now complete!

*If you did not receive a text to the device, please follow this alternate procedure to enroll.

Last modified / checked : 4/8/2019   

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