Initial Apple iOS 12.2 or Later Activation for iPhones via Safari Browser

These directions are generally similar to whether or not you activate initially or later on when you are a customer. The video and screenshots may reference signup screens which you may not be used after initial activation.

Please use the following guide if you are enrolling an Apple iOS device via the Safari browser.


Starting with iOS 12.2, Apple has released a new way to install profiles. There is one extra step that is now required. See the updated video below and read below for a new process on profile installation.

Watch our 1-minute Activation Video for your iPhone (works for any iOS devices 12.2+).

Install a configuration profile on your iPhone or iPad

Learn how to install a profile on iOS 12.2 or later.

When you download a configuration profile from a website or an email message in iOS 12.2 or later, including profiles to enroll in Mobile Device Management, you need to go to the Settings app to install it.

Install a profile

After you download a profile,* you’ll see the message "Profile Downloaded". To install the profile, follow these steps:

  1. Open the Settings app.
  2. Tap Profile Downloaded.
  3. Tap Install in the upper-right corner, then follow the onscreen instructions. 

Device Activation is now complete!

*If you want to use the text SMS method to activate an iPhone,  please follow this alternate procedure to activate.

Last modified / checked : 4/8/2019   

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