Known Issues

Updated list of known issues affecting individual apps while using N

Connectivity Issues When Using Uber
Connectivity Issues When Using Uber App Issue: When using the latest Apple iOS Uber app with a Netsanity protected device, users may notice the a...
Wed, Jun 5, 2019 at 12:53 PM
Netflix or Amazon Prime Will Not Play Video
Issue Devices enrolled in Netsanity will not be able to play Netflix or Amazon videos.  They will receive an error or the video will not play.   Cau...
Wed, Jun 5, 2019 at 12:48 PM
iOS 13 Changes For VPN and Device Restrictions
VPN Changes Currently, Netsanty's Streaming mode (IPSec) is not working for devices that have iOS 13.x installed. We are working with Apple on a wo...
Thu, Oct 10, 2019 at 4:17 PM
iOS 14 Beta (Updated July 29 2020 VPN will not work
VPN not connecting on new iOS 14.x Beta code Some kids are installing beta versions of Apple's iOS 14 on their iPhones and iPads. This code is for dev...
Wed, Jul 29, 2020 at 12:39 PM